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Each product features drop-down menus on its page. Simply select the number you require and any optional extras and 'add to basket'.
No! Please feel free to create a package to suit your needs and budget. For example, ordering 50 invites, but only want RSVP cards for 25, no problem.
Once you have placed your order with us, an email will be sent to you requesting you complete an online form providing the information we need to begin work. You will then be sent digital proofs within 3 working days of us receiving the form back from you.
In rare instances the automatic email will be sent to your junk folder, so if you don't receive it straight away it's worth checking there.
Just in case, here is a link to the information request page, (Please only complete the forms if you have placed an order).
1st digital proof: 4 working days from receiving information.
Updated digital proof: returned within 3 working days.
Final products: dispatched within 7 working days of your approval.
All prices are listed on each product page in the drop-down menus. Please feel free to select the options that work for you and create your own package tailored to your needs and budget.
My prices are very competitive and based on a sliding scale with built in discounts for larger orders. I am therefore not able to offer any further discounts. I pride myself on high quality and value for money and with this in mind, each product is available with a range of options to enable couples to create a package to suit their own budget.
Yes, in most cases. Unfortunately, not all colours suit all collections so please get in touch to discuss your request prior to ordering.
Yes, you can! We have recently created invites in Mandarin, Arabic, Polish and Lithuanian. All we ask is that you proof read extremely carefully, as to our shame we only speak English (with a sprinkle of GSCE French).
Unfortunately due to the volume of orders placed and time constraints we no longer offer a bespoke service.
Over the years we have developed the formats we offer invitations in. If for instance you loved the 'Whimsical Spring' collection but would like it as a 4 fold concertina that's no problem at all....contact us detailing the quantity you would like and where you would like them delivered and we will set up a custom order for you.
Of course, over the years we have changed the fonts used on our collections to move with trends - if you prefer a previous font just ask. We are also happy to change fonts to specific ones you may have in mind. Just please don't ask for comic sans; it's krypotonite to us designers!
Yes absolutely! When designing each collection I select the envelope colours I think compliment best. However, we work with a great envelope merchant who is able to supply a vast array of colours - so please do contact us with your request and we will do our very best to make your wish come true!
If you have made a mistake when ordering, please contact us as soon as possible.
You can cancel an order within 24 hours of ordering. After this time, we cannot cancel any orders as the design of your products will have begun.
We cannot accept returns as our products are personalised for you.
If you are unhappy with your order for any reason please contact us and we will aim to remedy as soon as possible.
It’s essential that you check your proofs very carefully considering the following:
Dates, names, addresses, email and telephone numbers are correct where applicable.
Is the address spelt out in full?
3. Are the spelling and punctuation correct?
4. Are the colours correct?
Upon final approval of your personalised order, Julia Eastwood cannot accept returns due to any and all errors (such as misspelt words etc.) or requested changes to layout and colour. By approving your final proof, you accept responsibility for the information, layout, colours and size as shown. If errors are discovered after proof approval, we will be required to charge for reprints.
If you would prefer to be 100% sure that you are happy with your design before printing the whole order, you can order a printed proof at a cost of £10.00. Printed proofs add around 7 working days to the process. Metallic Foil printed proofs can be supplied at a cost of £45.00 and add around 10 working days to the process. Printed proofs of ‘on the day’ stationery are not currently available.
We make every effort to calibrate our screens with our in house printing press and colours will be reproduced as closely as possible to the original design whilst allowing for a slight difference in on screen colours (RGB) and print colours (CMYK). It is important to note that all computer and mobile screens are calibrated differently, and there can be minor differences between how colours view on home computers and mobile phones.
Please don’t ever worry about needing to make amendments, that’s what the proofing process is all about…we would much rather amend and your invites be perfect. Simply contact us detailing the amends, bullet pointed if possible and all in one email (it’s much easier for us to track this way) and we will return updated proofs to you within 2 working days.
Please allow 7 working days between signing off your proofs for print and dispatch. Your order may be sent earlier than the estimated dispatch date but this depends on the quantities, amount of hand finishing and current lead times. Once dispatched you will receive a notification email to let you know that your order is on its way to you.
Our studio is situated in the incredible Croft Myl in Halifax, a little taste of Shoreditch right here in Yorkshire. Check out all of the amazing features of the mill here:
Monday 9.30am -2pm,
Tuesday 9.30am – 2pm
Wednesday 9.30am -5pm,
Thursday 9.30am -2pm,
Friday 9.30am -4.30pm
Unfortunately we are not able to accept studio visits.
The studio is open year round apart from the month of December when I close for new design development. I take short breaks from time to time throughout the year - mostly around school holidays. I will always keep you informed if I have any time off planned which falls within your order processing time.
In the height of wedding season the turnaround time for ‘on the day items’ is approximately 4 weeks to include design, proofing, amendments, printing, hand finishing and transit. Unfortunately, we cannot guarantee delivery of the items if approved for print less than 2 weeks before the wedding and refunds are not possible for orders not delivered on time in this case.
For save the date cards and wedding invitations the general rule of thumb is 1 per household. For example for a wedding with 100 guests, 60 invites should be sufficient.
For Orders of Service, we recommend 1 per person for a ceremony with hymns and 1 between 2 people for a ceremony without hymns.